Hospitality & Restaurant Risk Management

MFG understands the unique demands and exposures for Hotels and Restaurants and their owners. Our service platform for the Hospitality industry tailors a program designed to fit your unique needs. For your risk transfer resource, contact a MFG risk consultant for more information about developing or enhancing your risk management program. We consult for a broad range of Hospitality risks including: Hotels, Restaurants, Bars, Taverns, Nightclubs.

MFG Insights

    For example, hotels are lodging facilities designed to provide lodging, eating and other recreational services to patrons. Many hotels also offer meeting facilities for seminars and conferences.

    Property exposures are multiple. The cooking exposure is a standard part of most hotels. Is appropriate safety equipment in place and inspected regularly? Are alarms in all rooms? Is smoking restricted? Are flammables stored properly? Is wiring up to code?

    Crime exposure includes Employee Dishonesty, Money and Securities, and Lock Box. What procedures does the risk have in place to prevent employee theft of employer’s property, money, checks or other goods? Are references required? Are references and background checks done? What procedures are followed if an employee does commit theft? Money should be deposited regularly. Guest Property is a coverage that most hotels will purchase. Coverage is provided for each room and for items in lock deposit box. How is theft prevented? What controls are in place for rooms and boxes?

    Inland marine exposure comes from Accounts Receivables, Computers and Valuable Papers (guest records). Duplicates must be made and stored off site for easy restoration. Additional exposures are present depending on the hotel. There may be Contractors’ Equipment for exterior maintenance; Commercial Articles Floater for cameras, audio visual equipment and musical instruments; Bailees Customer if there is a coat check at the restaurant; Fine Arts for paintings, antiques or sculptures; or a special floater for items that go off site and then return.

    Workers compensation exposure is high. Cleaning and maintenance operations can cause workers to experience lung, eye or skin irritations and reactions. Slip and falls, as well as lifting, back injury, hernia, sprain and strain, are all common occurrences. In addition there are the kitchen injury exposures plus the difficulty of handling rowdy customers.

Any Questions? How can we help?